Terms & Conditions

How to contact us:

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Moonlight Gifts
203 Kidwell Avenue
Centreville, Maryland 21617
phone: 410-320-3883

Payments:

We accept Visa, Master Card and Checks. Credit card orders are processed immediately. Please allow 2-3 weeks for check processing.

Wholesale Minimum Order:

$250.00 minimum order. All backorders under $50.00 will be cancelled.

Returned Checks:

A $30.00 charge will be assessed on all returned checks. Uncollected balances will be turned over to collections at sixty (60) days. All finance charges, costs and
attorney's fees will be the responsibility of the debtor.

Finance Charges:

A finance charge of 18% per annum will be assessed on accounts thirty (30) days or older. The 30 day term begins the day of shipping.

Shipping:

Orders are shipped priority mail via USPS within l week of ordering. Large orders may take a little longer.

Returned Merchandise:

Returns will be refused without prior authorization. Customers must call and obtain a Return Authorization Number. Orders cancelled or refused after shipment are subject to round-trip ship charges and a 20% restocking fee.

Authorized Return Labels:

They will be issued only for damaged or incorrect shipments. Other returns will be the responsibility of the customer and must be returned in good, saleable condition before credit will be issued. With prior authorization, Moonlight Gifts may in certain cases reimburse customer for "ordinary and normal" return freight charges.

Restocking Fees:

Moonlight Gifts will accept responsibility for incorrect shipments. However, where customers return acceptable products for which they ordered, we will charge a 20% restocking fee and the account will be placed on "Shipping Hold" until fully paid.

Satisfaction:

We guarantee our products to be of top quality. Any claims must be made within 30 days of ship date. We suggest opening all boxes upon arrival to check for damage and/or other problems.